ENHANCING SAFETY
CULTURE BY IMPLEMENTATION OF DESIGNED SAFETY EDUCATION PROGRAMME*
DR.R.K.ELANGOVAN
INTRODUCTION
Safety is a primary requirement for
nuclear installations taking into account the risks and consequences of a
failure in them. Culture is the shared assumptions of a group that it has
learned in coping with external tasks, and dealing with internal relationships
and it is a product of social learning. Safety performance can be improved by
enhancing the safety culture. Safety culture aims in sharing common attitude,
values, norms and beliefs among all stake holders of nuclear installations. Ensuring safety culture is a continuous
process by which all the stake holders share a common attitude, belief, values
and norms on risks and safety. A positive attitude to safety, however, is not
in itself sufficient to create a safety culture. Senior management needs to give leadership in
quite specific ways. A more fruitful
approach is to emphasize safety and loss prevention as a matter of
professionalism1.The attitude of top management to safety must be
continuous and interactive2.
The route to safe plants is to have a ‘Safety Culture’. One element of a
culture is discipline and safety culture amounts to ‘operating
discipline’. Lack of discipline was the
direct cause of some of the accidents3. The management should take adequate and
concerted measures to improve safety culture.
The organizations should believe that the safety can be improved for
ensuring and enhancing safety culture. The Safety education is the only
available method in effecting changes in attitudes, values, beliefs and norms
among all stake holders. This paper deliberates on designing a specific safety
education program to nuclear installations with the objective of enhancing
safety culture in them. The
implementation of this program at predetermined intervals would enhance the safety
culture, resulting in improved safety by ensuring common perception among all
stake holders towards risks and safety.
CONCEPTUAL FRAME WORK
CULTURE
Culture is a pattern of basic assumptions
– invented, discovered or developed by a given group as it learns to cope with
its problem of external adaptation and internal integration – which has evolved
over time and is handed down from one generation to the next4.
SAFETY
CULTURE
The Nuclear Regulatory Commission defines
safety culture as “A reflection of the values, which are shared throughout all
levels of the organization and which are based on the belief that safety is
important and that it is everyone’s responsibility.” It is also defined as
“assembly of characteristics and attitudes in organizations and individuals
which establishes that as an overriding priority, nuclear plant safety issues
receive the attention warranted by their significance5”.
STAGES
OF DEVELOPMENT OF SAFETY CULTURE
There are three stages of development of
safety culture and they are as follows6:
Safety based on rules and regulation
The organization sees safety as an
external requirement, and the external requirements are those of government,
the legal framework and the regulatory bodies.
There is little awareness of the behavioural and attitudinal aspects of
safety. Safety is seen as a technical issue, to be achieved by compliance with
rules and regulations.
Safety becomes an organizational goal
The organization considers safety to be an
important organizational goal, even in the absence of external requirements.
Safety is dealt with in terms of targets or goals, with accountabilities for
achieving the goals specified.
Safety can always be improved
An organization in this stage has adopted
the idea of continuous improvement and applied the concept to safety. There is a strong emphasis on communication,
training, management style and improving efficiency and effectiveness. People
within the organization understand the impact of cultural issues on
safety.
SAFETY EDUCATION
Safety education is the pro-active
development of knowledge, attitude, behaviour and skills of stake holders on
safety. Good safe attitude, behaviour
and skills evolved by the safety education contribute to overall accident
reduction program in the industry.
Safety education for all levels of management personnel and workers on a
continual basis is vital for the success of the safety education program. The
objectives of the safety education are:-
·
To
develop safety consciousness among employees.
·
To
build up knowledge, skill and attitude towards and safety.
·
To
ensure safe work performance on the part of stake holders.
SAFETY
EDUCATION PROGRAM
It is a type of program which has been
designed with specific modules on safety pertinent to Nuclear Installations and
provided to the stake holders to enhance their knowledge, attitude, behaviour
and skills with the objective of empowering safety culture.
SAFETY
EDUCATION PROGRAM MODULE
‘Module’ is defined as a unit or period of
education and it is a self-contained and self-sufficient unit of instructions
in a formalized and complete learning package. It helps the learner understand
the crux of the subject, to develop the required qualities and to apply the
learned knowledge in practice. All the
learning resources are contained within each module and suited when an
educational program is developed for large number of learners and need to be
repeated many times.
METHOD
Safety culture is the dominant aspect of
the organizational culture and existence of safety policies, plans, objectives,
monitoring, risk assessment and control system, safety management information
system, audits, safety training, reviews, systems and involvement of senior
management are tangible evidence of safety leadership, which is important for
developing a positive safety culture. An
essential element of any safety culture is proper training, especially in the
diagnosis of abnormal situations, so that those involved will react
appropriately in emergency3.
Safety education to all the stake holders on a continual basis is the
primary requirement in ensuring and enhancing safety culture in Nuclear
Installations. The steps involved in
methodology adopted in this paper includes safety culture enhancement process,
role of safety education in promoting safety culture, design of safety
education program and implementation of the designed safety education program.
SAFETY CULTURE ENHANCEMENT PROCESS
The enhancement of safety culture consists
of the following steps6:
1.
Top
management commitment to launch a safety culture enhancement program.
2.
Self
assessment of the present safety culture.
3.
Formation
of an assessment team to perform the self-assessment.
4.
Gaining
common understanding and frame of reference of safety culture through training
of both senior management team and appointed assessment team.
5.
Development
of the assessment tools.
6.
Performing
self – assessment, analyzing the results and presentation of findings.
7.
Development
of an improvement program based on the results of self-assessment.
8.
Implementation
of the improvement program.
9.
Follow-up
of effects of the improvement program through a new self-assessment of safety
culture.
10.
Peer
review of the organization’s safety culture by an external team.
The safety education program is one such
improvement program aimed at enhancing safety culture among all the stake
holders.
ROLE OF SAFETY EDUCATION IN PROMOTING
SAFETY CULTURE
Imparting of safety education results in
development, safety awareness, skills, attitude, beliefs, norms and behaviour
among the trainees. The safety education needs are to be identified with a view
to promote safety culture among all stake holders. The safety education
essentially consists of the following:
·
Training
the managers/supervisors/workers/contractors in the basic concepts of organizational
culture.
·
Workers
/ Contract Workers participation in safety management.
·
Creating
awareness, skill, attitude, norms, beliefs and awareness among stake holders
towards risks and safety.
·
Emergency
preparedness and response planning.
·
Legal
compliance.
·
Communication
of safety issues to the public.
DESIGN OF THE SAFETY EDUCATION PROGRAM
The steps of the designed safety education
program module by retaining the essential steps of the universally accepted and
acclaimed models such as Hopper’s Model (1981), UNESCO Model and UGC Curriculum
Model, are as follows:-
·
Introduction
·
General
objectives
·
Specific
objectives
·
Motivation
·
Overview
·
Content
specification
·
Development
of the contents and consolidation of the learning outcomes.
Self enrichment questions in the form of
objective questions are presented at the end of each capsule of the modules.
The designed safety education modules for enhancing safety culture in nuclear
installations along with concerned stake holders are presented in Table 1.
IMPLEMENTATION OF THE DESIGNED SAFETY
EDUCATION PROGRAM
The designed safety education modules
should be imparted to among all stake holders by conducting the safety
education program on a continual basis for effective enhancement of safety
culture in nuclear installations. The
frequency for conducting the designed safety education program should be
predetermined before actual commencement of the implementation of safety
education programs.
RECOMMENDATIONS
The designed safety education modules
should be suitably adapted to each group of stake holders by taking into
account of their educational level, responsibilities, duties and expected
functions of them in nuclear installations.
The periodicity at which the implementation of the designed safety
education modules is also an important factor in achieving the expected
enhancement in safety culture, which requires to be decided in advance by
taking into account of all factors like practicability, need, requirements and
availability of personnel and facilities into consideration.
CONCLUSION
The continual implementation of the safety
education program enhances the sharing of common attitude, values, norms and
belief among all stake holders on risk and safety in Nuclear Installations. The
safety education program prescribes objectives and motivation towards learning
to effect attitudinal changes among stake holders, thus ensuring enhancement in
safety culture. To ensure effectiveness, these designed modules should be
updated on a continual basis by incorporating the developments in the field of
nuclear safety.
The enhancement in safety culture in
nuclear installations would change the organizational culture, thus ensuring
and enhancing the safety in Nuclear Indu
stry.
REFERENCES
[1] Lees. P, Loss Prevention in the Process Industries; Hazard
Identification, Assessment and Control, Volume 2, Second Edition, Butterworth
Heinemann, Oxford, (2003), pp.28/2
[2] Skelton. B, Process
Safety Analysis; An Introduction, Institution of Chemical Engineers,
[3] Kharbanda O.P. and
Stallworthy C.A, Safety in the Chemical Industry, Lessons from Major Disasters,
Heinemann Professional Publishing, London, 1988, pp-293 – 295.
[4] Schein. E,
Organizational Culture and Leadership, Josse – Bass Inc, (1992)
[5] International Nuclear
Safety Advisory Group, Safety Culture, Safety Service No. 75 – INSAG – 4, IAEA,
[6] Safety Culture in
Nuclear Installation & Guidance for use in the enhancement of Safety
Culture, IAEA-TECDOC-1329, International Atomic Energy Agency, December, (2002)
Table 1: Designed Safety Education Modules
with Concerned Stake Holders
|
Module No. |
Module Subject |
Capsules |
Stake Holders |
|||||
|
Manage-ment |
Direct workers |
Indirect workers |
Visitors |
Govt. |
Public |
|||
|
I. |
Basic concepts |
Safety, Accident, Prevention of accidents, Need
for prevention of accidents, Costs of
accidents |
·
|
·
|
·
|
·
|
· |
· |
|
II. |
Legal Statutes and Requirements |
Relevant legislations, Agreements, Compliance
requirements, Strategies for compliance, Documentation |
·
|
·
|
·
|
|
· |
|
|
III. |
Safety with nuclear reactors |
Pressure system, Protective systems, Radio-
activity health effects, Major hazard control, Nuclear hazard control |
·
|
·
|
·
|
|
· |
|
|
IV. |
Nuclear Hazard Assessment |
Probabilistic risk assessment, Accident
consequences and scenarios, Fire, Explosion – steam and hydrogen explosion,
Effects of Natural disasters like earthquakes, floods and tsunami, Computer error, Human error |
·
|
·
|
·
|
|
· |
· |
|
V. |
Nuclear Pressure Systems |
Inspection techniques, Fracture mechanics, Seismic qualification
of equipments Ageing |
|
|
|
|
|
|
|
VI. |
Nuclear Reactor Operation |
Human factors, Process operators, Display and
alarm system, Control room, Operating procedures, Operator training |
·
|
·
|
·
|
|
|
|
|
VII. |
Radiation Safety |
Radiation – Concept, Types and effects of
radiation exposure, Radiation pollution, Radiation exposure levels, Dangers
due to radiation exposure |
·
|
·
|
·
|
·
|
· |
· |
|
VIII. |
Process Control and Safety Management System |
Process control system, Safety system and
Auxiliary system, Participative Safety Management, Safety Committee. |
·
|
·
|
·
|
|
|
v |
|
IX. |
Design for reliability of structures, systems and components |
Basic rules, Provisions for in-service testing,
maintenance, repair, inspection and monitoring, Human factors, Equipment
qualification, Other design consideration. |
·
|
·
|
·
|
|
|
|
Table No. 1: Designed
Safety Education Modules with Concerned Stake Holders (contd.)
|
X |
Plant Safety |
Operating limits and conditions, Safety limits Limiting of
safety system setting, Limits and conditions for normal operation,
Surveillance requirements, Operating procedures, Emergency operating
procedures. |
·
|
·
|
·
|
|
|
|
|
XI. |
Functional Safety |
Safety functions and safety related system, Challenges in
achieving functional safety, System integrity, Safety integrity levels |
·
|
·
|
·
|
|
|
|
|
XII. |
Control Systems Assessment |
Significance of control system, safety related system /
protection system (trips and
interlocks) Sensing, Actuators and
signal conversion, Remote diagnostic system, process control systems |
·
|
·
|
·
|
|
|
|
|
XIII. |
Human Error |
Types of human error, Operator stress, Human error
assessment methods, Human error prevention strategies |
·
|
·
|
·
|
·
|
|
|
|
XIV. |
Emergency Planning |
On-site emergency planning and Off-site emergency planning |
·
|
·
|
·
|
·
|
· |
|
|
XV. |
Site security |
Types of intentional threats, Consequences of threats,
Protective system against such threats, Emergency procedures, Emergency
preparedness and response planning. |
·
|
·
|
·
|
·
|
· |
|
|
XVI. |
Nuclear Incidents, Accidents and Disasters |
Case studies on Nuclear accidents, Nuclear incidents and
Nuclear disasters |
·
|
·
|
·
|
|
· |
|
Dr.R.K.Elangovan
Director (Safety)
Central Labour Institute
Sion, Mumbai 400 022
DGFASLI AT A GLANCE The Directorate General Factory Advice Service & Labour
Institutes (DGFASLI) is an attached office of the Ministry of Labour &
Employment Government of India. DGFASLI organization was set up in 1945
under the Ministry of Labour, Government of India to serve as a technical
arm to assist the Ministry in formulating national policies on occupational
safety and health in factories and docks and to advise State Governments
and factories on matters concerning safety, health, efficiency and
well-being of the persons at workplace. It also enforces safety and health statutes
in major ports of the country. The Directorate General Factory Advice Service & Labour
Institutes (DGFASLI) comprises: ·
Headquarters situated in Mumbai ·
Central Labour Institute in Mumbai ·
Regional Labour Institutes in Kolkata,
Chennai, Vision of DGFASLI: DGFASLI
envisions emerging as an organization of excellence in creating knowledge,
formulating policies, standards and practices to ensure safe and healthy
workplaces for all in factories and ports. DGFASLI organization comprises of its Headquarters situated in
Mumbai, Central Labour Institute (CLI) in Mumbai, four Regional Labour
Institutes (RLI) in Chennai, Faridabad, Kanpur & Kolkata and eleven
Inspectorate of Dock Safety (IDS) offices located in Mumbai, Jawaharlal
Nehru Port, Kandla, Mormugao, New Mangalore, Chennai, Tuticorin, Cochin,
Visakhapatnam, Kolkata, and Paradip. DGFASLI organization consists of a
multidisciplinary team of around 129 officers (engineers, physicians,
industrial hygienists, physiologists, ergonomists, industrial
psychologists, commercial artists etc.) and 81 technical staff members.
Various specialty divisions/cells under DGFASLI office and Central Labour
Institutes in Mumbai include a) Factory Advice Service, b) Dock Safety, c)
Construction Safety, d) Awards, e) Statistics, f) Industrial Safety, g)
Industrial Hygiene, h) Industrial Medicine, i) Industrial Physiology &
Ergonomics, j) Staff Training, Productivity & Small Scale, k)
Industrial Psychology, I) Major Hazards Chemical Safety, m) Management
Information Services; n) Environmental Engineering and 0) Communication
Division. The Regional Labour Institutes are a scaled-down version of the
Central Labour Institute and cater to the needs of their respective regions
through its specialty divisions like Industrial Safety, Industrial Hygiene
and Medical. The organization is poised to grow further, and meet the
increased demands on it. In a developing country with a large number of
industries having diverse and complex nature, the task of protecting safety
and health of workers is an uphill task. Armed with the technology, good
will of the industrial society and the strength of the dedicated staff, the
organization is well prepared to meet the challenges of tomorrow. It is
committed to the goal of making the workplace safer. Visit us at: www.dgfasli.nic.in